Account Setup FAQs


HOW DO I FIND MY USERNAME / PASSWORD?

If you forget your password, go to the "Log in" and click on ‘Forgot your password?’. A link to change your password will be sent to your e-mail.

WHY SHOULD I CREATE AN ACCOUNT?

To enable us to process your order, we need some information about you: shipping addresses, billing address, e-mail address, etc.

The creation of this account will also allow you to benefit fully from services offered by Arublu: parcel tracking, viewing past orders, etc.

All your account information at Arublu will only be used as part of your relationship with Arublu. This information can be changed by you at any time by managing your account online. It can also be completely removed from our database upon request. Click here to learn about our Terms of Service Policy.

HOW DO I UPDATE MY PERSONAL INFORMATION?

The personal information gathered when you created a secure account with Arublu can be changed by you at any time by managing your account online. Simply log into your account and change the necessary details. Click on Contact Us to send us your inquiry. An Arublu Representative will be happy to assist you.